In the winter season in India, it is often seen that flights get delayed. Sometimes it also happens that the flight gets cancelled. Similarly the train also gets cancelled. But if the train is cancelled. So Indian Railways gives full refund to the passengers. What happens if a flight is delayed or cancelled? How much refund do you get? What is the whole process? What facilities are provided by the airlines in case of long delays? What rules have been set by the Directorate General of Civil Aviation for this? Let us know in this news.
Airlines will provide this facility if the flight is delayed
If you are traveling by flight and your flight gets delayed. So in such a situation, the airline company will have to give you a full refund of the ticket. If the airline is not able to do so, then you will have to give another alternative flight for the journey. If the alternative flight is on the next day, then the airline company will also have to provide you the facility of hotel stay.
These facilities will be available in case of flight cancellation
According to the notification issued by the Ministry of Civil Aviation of the Government of India, if your airline company cancels the flight. Then you will have to provide the facility of another flight by the company. If this does not happen then the company will have to refund you the entire ticket amount. Along with this you will also get extra compensation. The airline company will also have to make arrangements for your food and drinks. During this time, if you have checked in at the airport, then the airlines will have to make arrangements for food and drinks till you board the next flight.
Facilities will not be available in these circumstances
This has also been mentioned in the notification issued by the department. If your flight is delayed due to some unexpected reason. Or the flight has been cancelled. So in such a situation the facilities available to you will be cancelled. For the convenience of passengers, DGS (Directorate General of Civil Aviation) has updated the passenger rules related to flight delay or cancellation on its website.
